Shipping and Returns

Thank you for shopping with LuxeDeOro ! Every order is carefully packaged with love and prepared for shipment.

Shipping:

Processing Time: please allow 2-4 business days for your order to be processed and prepared for shipping.

Shipping time: Once your order has shipped, you will receive a confirmation email with a tracking information.

**Please Note that shipping times are estimates and may vary due to USPS delays, holidays, weather, or other circumstances outside of LuxeDeOro’s control.

Order Tracking:Tracking information will be provided once your package has been shipped. please make sure your shipping address is correct before completing your purchase.

**LuxeDeOro is not responsible for packages that are delayed, lost, stolen, or delivered to an incorrect address provided by the customer.

RETURNS & EXCHANGES:‍ ‍We want you to love your LuxeDeOro pieces.

Due to the nature of our jewelry and hygiene considerations. all jewelry and beauty products sales are final.

we do not accept returns or exchanges for:

  • change of mind

  • incorrect size selected

  • incorrect address entered at checkout

  • items that have been worn or used.

  • sales or promotional items.

DAMAGED OR INCORRECT ORDERS:

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery.

please include:

  • your order number

  • photos of the items and packaging

  • a brief description of the issue.

we will review your request and provide the appropriate resolution.

**IMPORTANT

PLEASE DOUBLE-CHECK YOUR SHIPPING INFORMATION BEFORE PLACING YOUR ORDER, ONCE AN ORDER HAS BEEN SHIPPED, WE MAY NOT BE ABLE TO CHANGE THE DELIVERY ADDRESS.

BY PLACING AN ORDER WITH LuxeDeOro, you acknowledge and agree to our shipping and return policies.

QUESTIONS?

have a question about your order?

we’re here to help. <3

Contact LuxeDeOro through our contact page for assistance.

THANK YOU FOR SUPPORTING LuxeDeOro—YOUR DESTINATION FOR JEWERLY, BEAUTY & LUXURY.